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FAQ

WHAT WILL BE INCLUDED IN THIS COLLECTION?

This bag is a sample bag of products submitted by our IBE New York 2019 exhibitors and retail partners.

WHEN WILL MY ITEMS SHIP?

Bags will begin shipping on Wednesday, August 21, 2019.

DO YOU SHIP INTERNATIONALLY?

At this time we are unfortunately not able to offer international shipping, and can only ship to addresses within the United States.

CAN I CHANGE MY SHIPPING ADDRESS?

Yes, you may change your shipping address BEFORE your collection is shipped. Please contact us at buy@indiebeautyexpo.com

CAN I CANCEL MY ORDER?

Yes, you may cancel your order BEFORE it is shipped. Please contact us at buy@indiebeautyexpo.com

WHAT IS YOUR RETURN POLICY?

This is a unique limited-edition discovery bag. No returns will be accepted.

MY ITEMS ARE MISSING/DAMAGED, WHAT SHOULD I DO?

This is a sample discovery bag of product provided from our brands. Products may vary from bag to bag and we are not responsible for any items that may arrived damaged.